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Cookie policy

This cookie policy describes cookies and similar technologies used when you browse Kent Community Health NHS Foundation Trust pages on Booking Hub (for example course information, booking, and sign-in). We do not use cookies for advertising on these pages, and we do not sell data collected through cookies.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. Session storage is similar browser storage that lasts until you close the tab. Both are widely used to make sites work, keep you signed in, and remember choices during a visit.

2. Cookies we use

We use one strictly necessary cookie when you choose to sign in:

NameCategoryPurposeDuration
booking_hub_sessionStrictly necessaryKeeps you signed in after login so you can use account features, bookings, and admin tools you are authorised for. The value identifies your session on our servers; it is not used to track you across other websites.Until you sign out or the session ends. If you choose "Remember me" on login, the cookie may persist for up to 30 days; otherwise it typically lasts for the browser session.

This cookie is set with the HttpOnly and SameSite=Lax attributes. In production it is only sent over HTTPS (Secure). The cookie name is booking_hub_session.

3. Browser storage we use

We also use session storage (not cookies) to keep provider context and booking drafts during your visit:

Storage keyCategoryPurposeDuration
bookingHub:providerContextSlug:v1FunctionalRemembers which course provider site you last visited so navigation, branding, and sign-in links stay in context when you move between pages.Until you close the browser tab.
bookingHub:activeProviderSlug:v1FunctionalStores your active provider context for signed-in navigation and booking flows.Until you close the browser tab.
bookingHub:activeOrganizationSlug:v1FunctionalStores your active organisation context when you use multi-organisation areas of the site.Until you close the browser tab.
bookingHub:providerContextBrandPrimary:v1FunctionalCaches the provider brand colour for a smoother experience on auth and booking pages.Until you close the browser tab.
bookingHub:courseBookingDraft:v1FunctionalTemporarily saves your course booking form answers so you can sign in or register without losing progress.Until you complete the booking, abandon the form, or close the browser tab.

Session storage is cleared when you close the browser tab. It is not sent to our servers automatically; scripts on the page read it locally.

4. Third-party content

Some pages on this site may embed videos from third-party hosts.

ServiceDomainsPurposeDuration
YouTube (embedded video)youtube.com, youtube-nocookie.com, google.comSome provider pages include embedded videos. We use YouTube's privacy-enhanced (nocookie) player where possible. YouTube may set cookies if you interact with the player (for example to remember volume or if you are signed in to Google).Varies by YouTube; see Google's cookie policy.

We do not control third-party cookies. Check each provider's privacy policy for details.

5. How to control cookies and storage

You can delete or block cookies through your browser settings. Blocking strictly necessary cookies may mean you cannot stay signed in. Clearing session storage may reset provider context or an in-progress booking form.

6. Changes

We may update this policy when our use of cookies or storage changes. The "Last updated" date below will change when we do.

7. Contact us

If you have questions about this cookie policy, contact us:

This policy is generated from the Booking Hub cookie inventory. It is not legal advice. Last updated: 2026-09-25.