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Accessibility

We want as many people as possible to use this website. That includes visitors who use assistive technology, keyboard-only navigation, or screen magnification.

Accessibility features on this website

  • Skip to main content — On pages with the standard header, press Tab once after load to reveal Skip to main content, then Enter to jump past the navigation to the main page area.
  • WCAG AA brand contrast — Provider brand colours are checked for WCAG AA contrast before they can be saved, so links and buttons stay readable on light backgrounds.
  • Status not conveyed by colour alone — Booking and course statuses use words and icons as well as colour (for example Pending, Confirmed, and Cancelled).
  • Keyboard and focus — Interactive controls use visible focus styles so keyboard users can see where they are on the page.
  • Labels and landmarks — Forms use visible labels; navigation regions and many data tables include accessible names and column headers for screen readers.
  • Responsive layout and zoom — Pages are designed to work on phones, tablets, and desktops. You can zoom in your browser without breaking the layout.
  • Light and dark themes — Use the sun/moon control in the site header to switch between light and dark mode. If you have not chosen a theme, the site follows your device setting.
  • Video click-to-play — Embedded videos use a Play control with an accessible name before loading third-party content, rather than autoplaying immediately.

Using this website

You should be able to:

  • Zoom text in your browser (for example up to 300% in many browsers) without content spilling off the screen

  • Navigate most pages using only a keyboard (Tab, Shift+Tab, Enter, and arrow keys where appropriate)

  • Use a screen reader on most public pages — we use semantic headings, labels, and landmarks where possible

  • Understand key status information from words and icons, not colour alone

After the page loads, press Tab once to reach Skip to main content and bypass the main navigation.

Plain language and design

  • We use clear labels on links, buttons, and form fields so you know what will happen when you activate them.

  • Provider pages use plain language where possible and avoid unnecessary jargon.

  • We do not rely on colour alone to convey essential information.

Known limitations

We know some parts of this website are not fully accessible:

  • You cannot change line height or letter spacing across the whole site from within Booking Hub.
  • Images in provider content pages rely on authors adding meaningful alt text in markdown.
  • Embedded YouTube videos are provided by a third party once you choose to play them.
  • Map-based location search in course booking may be harder to use with some assistive technologies.
  • Automated accessibility scans during development do not replace manual testing or a formal WCAG conformance statement.

Alternative formats

If you need information from this website in a different format (for example accessible PDF, large print, easy read, audio recording, or braille), contact us and we will try to help.

Contact us

If you have trouble using this website or need information in another format, contact us:

This statement is generated from the Booking Hub accessibility inventory. It is not legal advice or a WCAG conformance certificate. Last updated: 2026-09-25.